Privacy policy
This policy explains how feti’i collects, uses, holds and protects personal information as part of providing the service. It applies to everyone who uses the site https://fetii.app and the associated application.
Who is responsible
Charles Eric Guerrier, sole trader (micro-entrepreneur), 11 impasse du Champ, 46210 Saint-Cirgues, France. SIRET 500 763 974 00028. Contact: hi@fetii.app.
For the personal information of a teacher's own students, the teacher decides how that information is used; feti’i handles it on the teacher's behalf as a service provider (processor) under the Terms of Use.
What information we collect
| Category | Data | Source |
|---|---|---|
| Teacher account data | Email address, first name, last name (optional), connection IP address, browser user-agent, connection dates and times | Provided directly by the teacher when registering or using the service |
| Students' data (within a studio) | First name, last name (optional), phone (optional), email (optional), any notes, attendance history and class-pass payment history | Entered by the teacher, who decides what to record about their own students |
We do not collect sensitive information (as defined in the Privacy Act) and ask teachers not to enter any.
The teacher is solely responsible for obtaining any parental or guardian consent required under applicable law before entering personal information about a minor into the Service.
At or before the time personal information is collected, individuals are notified of this Privacy Policy (made available on the site) and of how to contact us (APP 5).
Why we collect and use it
- To provide the service of managing small groups: enrolment, session management, class-pass tracking, the check-in kiosk.
- To authenticate the teacher at each sign-in (a sign-in link is sent by email; there is no password).
- To communicate with the teacher about their account (registration confirmation, invoices, important notices).
- To send reminders (e.g. end-of-pass) to a student by email, only if the teacher enables that option and has entered the student's email.
- To keep the service secure and prevent abuse (connection logs).
- To handle payment of the studio's subscription and, when the studio enables it, online payment of class passes by students, through the payment provider.
Payment data
Payments are handled by Stripe in two cases: (a) the teacher's subscription to feti’i, and (b) online payment of class passes by students, when the studio enables that option.
Card details are entered directly into Stripe's secure interfaces and never pass through feti’i, which neither sees nor stores them. feti’i only keeps technical identifiers (customer, subscription or payment reference) to link a payment to the right account.
For student payments, the studio is paid directly into its own Stripe account (via Stripe Connect); feti’i acts only as a technical intermediary and receives none of those funds.
Who we disclose information to
- Charles Eric Guerrier, the operator, and persons duly authorised to work on the technical infrastructure.
- Hostinger International Ltd. (Cyprus, EU), hosting provider for the site and database.
- Resend, or an equivalent transactional email provider in the EU/EEA, to send transactional emails (sign-in links, confirmations and reminders).
- Stripe, to handle payments.
No personal information is ever sold, rented or exchanged for commercial or advertising purposes. We do not use personal information for direct marketing (APP 7), and we will never sell your data.
Overseas disclosure (APP 8)
feti’i and its providers process personal information overseas. Specifically, personal information may be processed in: France (the operator), Cyprus and other European Union countries used by Hostinger (hosting and backup), Ireland and, where required by Stripe, the United States (payments, via Stripe), and the European Union (transactional emails). By using the Service, you acknowledge that personal information may be disclosed and processed overseas as described in this Policy (APP 8). feti’i takes reasonable steps to ensure that overseas recipients handle personal information consistently with the Australian Privacy Principles, and relies on the data-protection safeguards of the EU/UK GDPR framework (including standard contractual clauses where applicable).
How long we keep it
- Active teacher account: for the duration of the subscription.
- After a subscription ends or an account is closed: data is retained for 90 days so the service can be resumed without loss, then permanently erased by an automated purge.
- Students' data: kept while the teacher uses the service, then erased with the account under the 90-day rule above.
- Connection logs: 12 months.
- Invoices: for the period required by applicable accounting and tax law.
Security
Data is stored on servers located in the European Union. Communications with the site are encrypted with TLS (HTTPS). Authentication currently relies on passwordless sign-in links sent by email, so no passwords are stored. Daily backups are maintained by the hosting provider.
Data breaches (NDB scheme)
If an eligible data breach occurs that is likely to result in serious harm, feti’i will act in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 and, where required, notify affected individuals and the OAIC.
Your rights (access and correction)
Under the Australian Privacy Principles you may request access to the personal information we hold about you (APP 12), and correction of that information if it is inaccurate, out of date, incomplete, irrelevant or misleading (APP 13).
Because the operator is also bound by the EU/UK GDPR, you may in addition request erasure, restriction, objection and data portability where applicable.
To exercise these rights, write to hi@fetii.app. We will respond within a reasonable time (and in any event within 30 days). If you are a student, your point of contact is normally your teacher, who decides how your data is used; feti’i will assist them.
Complaints
If you believe your personal information has been handled in breach of the Australian Privacy Principles, please contact us first at hi@fetii.app so we can try to resolve it. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC), www.oaic.gov.au. As the operator is established in France, the French supervisory authority (CNIL, www.cnil.fr) may also be competent.
Carpooling / ride sharing (optional)
If your studio turns on carpooling, and only if you use it, feti’i discloses some of your personal information to another student so you can arrange a journey together:
- Visible to students enrolled in the same session: your first name, the departure or drop-off town, and the time you indicate.
- Disclosed only to the student your carpool is confirmed with: your telephone number and the pick-up address you provide. These details are released only once the match is accepted, and only between the two of you.
This disclosure is made under Australian Privacy Principle 6 for a purpose to which you consent at the time of use; you can withdraw by cancelling your offer or request. Carpooling listings and the disclosed details are deleted automatically the day after the session, and are used only to put you in contact for the journey. feti’i is not a party to the journey.
Seeing who is enrolled in a session (optional)
Some studios turn on a feature that lets students see who is enrolled in the same session. It relies on double consent and never discloses your personal information without your agreement:
- It is only available if your teacher turns on the option for the studio.
- Even then, you appear to other students only if you tick "Show others that I'm enrolled" in your account yourself. By default, you are not visible.
- If you choose to be visible, only the display name you entered yourself (your first name or a nickname of your choice) is shown to other students enrolled in the same session. Your email address and phone number are never disclosed.
This disclosure is made under Australian Privacy Principle 6 for a purpose to which you consent at the time of use; you can withdraw by unticking the box, after which you stop appearing.
Changes
This policy may be updated to reflect changes to the service or the law. The version in force is always the one published on this page. Significant changes will be communicated by email 30 days in advance.